To the Bee/customer service

On Sunday, our paper was delivered MINUS our three favorite sections -- Traveler, a&e, and Parade. To be fair, things have been acceptable since my last complaint (1/30), but I'm afraid we cannot tolerate the uncertainty any longer, when failure just pops up to spoil our day.

My letter outlined that I needed to know who makes this inserting mistake if I were to renew. You have convinced me you don't care, because you have neither provided that information nor permanently corrected the problem. So, I'm severing my connection to your lies and neglect of duty. Goodbye.